Good customer service is the foundation of a good business!

A lot of good reasons to Shop at Byflou

Good personal customer service

We believe in personality, both for your and our style, but especially when it comes to customer service. Your experience on the site is important to us, and therefore we provide you with the best service. Good service is fast operation combined with good dialogue, fast shipping, and most importantly, to give you more than you expect.

You can get free shipping on your order

Get your goods delivered to a Danish address and we offer you free shipping for purchases over DKK 499, -. For free shipping to other European addresses, we offer this for purchases over € 250, -

If you order before 1 pm. on a weekday, we send the package the same day.

Easy Returns across Europe

In the event that the clothes do not fit as desired, we have made it easy to return. All you have to do is fill in the enclosed return form Attach the enclosed return label (only applicable in DK) on the package and submit this to the nearest post office. then we will do the rest!

Fast and accurate delivery

We always do our best to make sure you get your order as soon as possible. We pack parcels up until the post office closes, but if you want to be sure that the package mailed the same day you order, we need your order before 1pm. on weekdays. You can also get your package delivered right to your door. Read more about our shipping options under Delivery.

Costumers living in Denmark get free return shipping

Free return shipping does only apply to orders shipped to or from addresses in Denmark

See more information about this in the Danish return policy

We wish to expand the good taste

The concept is simple - we want to spread the good taste. Not only fashionable, but to give you a unique experience every time you shop with Byflou. Although our brand oozes class and the shop is filled with great brands, we ensure that you encounter warmth and humanity.

Our mission is quite simple; we want to share our love of the good life, which include representing quality over quantity. We appreciate the old virtues, we should treat each other and our things with respect - both artisans and the craft.

Customer service is in other words a priority, when you shop with Byflou. You will feel at home with us - therefore we make it easy for you to shop while you get the opportunity to try the clothes at home for 30 days; at no extra cost to you.

You should be able to feel that we are here for you. Therefore, your purchase experience is important to us, and you can always reach us - either by mail or telephone. When we sit at the computer, you will also be able to catch us on the chat.

Quality is important, and we want your shopping experience to feel exclusive and luxurious when you shop with Byflou. In addition to free shipping in Denmark on orders over 950 DKK and free return shipping on all non sale items, we make sure to pack your goods in our specially selected and aesthetic boxes, send them off with the greatest care so that you receive them right to door.

If you have questions, praise or blame, we are right here, ready at the computer and at the phone.

Get in touch with us easily and quickly

Below you will find our contact information

E-mail us for quick response

Do you need answers to a size problem or something similar the fastest way is via [email] (mailto:

Catch us on the chat

You can often catch us on the chat, if we are not online, you can leave a message

Call us between 10 am. and 3 pm.

call between the hours: 10 am. and 3 pm. on weekdays. questions about sizes via [email.] (mailto:

We are enjoying our facebook

[Here we find inspiration] ( at all hours of the day.

Get in touch with us below

Contact us:

  • Byflou & ByOutlet / DreamAbout
  • Tåsingevej 8, 9500 Hobro, Denmark
  • Tlf: +45 96 57 26 27
  • E-mail:
  • CVR: 35035737

Opening hours on the phone:

  • Monday - Thursday 10 am. - 3 pm.
  • Friday - 10 am. - 1 pm.