All orders are shipped from Denmark and we ship orders every weekday. Once your package arrives at our logistic partner's distribution center, you will receive a mail including your tracking number. This normally happens the next day. If you place your order before 1 pm. (CET) on weekdays, we will do everything we can to make sure the goods are shipped the same day, if your items are in stock. All our shipments are sent insured and you will receive a Track & Trace number by mail when the order is shipped.
NOTE: If you have received free shipping and decide to return a part of your order, a shipping fee will be deducted from the return amount, if the remaining order value falls below the amount that qualifies for a free shipping (see an example here).
Large or bulky furniture are delivered by international freight forwarders as they cannot be handled as normal deliveries. The delivery times for special carrier shipments depend on the availability of the products and the shipping destination. We will contact you in this matter. Below you find the shipping costs for curbside deliveries, but if you need help getting the furniture into your home, we might be able to offer this service for an extra charge. In that case, please contact us for a cost estimate.
For deliveries to islands that have no bridge or tunnel link to the mainland, we have to charge a surcharge, as the shipping costs are usually significantly higher. If you live on an island like this, please contact us for a cost estimate.
On deliveries within the EU, you do not pay additional customs duty or VAT. Our prices already include the VAT rate of the EU country where the order is sent to. On deliveries outside the EU, our prices are displayed without VAT. You are responsible for the declaration and import duty and taxes for your own package in countries outside the EU. The goods may be detained at customs, and the package may be affected by local taxes and duties, which we can not be held responsible for. Please be aware that the detention of your package at customs can delay shipment significantly. Should you find out that the package is detained, you should immediately contact the freight company.
Our storage facility is located in Denmark which means we are able to offer a very favourable shipping price within Denmark. If you happen to have an address in Denmark, check out the shipping charges below.
We use PostNord for our standard shipments. All orders are sent insured and with Track & Trace, which you receive by mail. You can choose whether you want to have the package delivered to your home, your workplace or a pick-up point. If you place your order before 1 pm. (CET) on weekdays, we will do everything we can to make sure the goods are shipped the same day, if your items are in stock.
We send parcels to PostNord pick-up points within Denmark free of charge, if your order is above DKK 499.
NOTE: If you have received free shipping in Denmark and decide to return a part of your order, a shipping fee will be deducted from the return amount, if the remaining order value falls below DKK 499.
Large or bulky furniture are delivered as special carrier shipments because they cannot be handled as normal deliveries. Below you find the shipping costs for orders below DKK 9999:
And orders above DKK 9999: