All orders are shipped from Denmark and we ship orders every weekday. Once your package arrives at our logistic partner's distribution center, you will receive a mail including your tracking number. This normally happens the next day. If you select the express option and you place your order before 1 pm. (CET) on weekdays, we will do everything we can to make sure the goods are shipped the same day, if your items are in stock. All our shipments are sent insured and you will receive a Track & Trace number by mail when the order is shipped.
NOTE: If you have received free shipping and decide to return a part of your order, a shipping fee will be deducted from the return amount, if the remaining order value falls below the amount that qualifies for a free shipping.
Large or bulky furniture are delivered by international freight forwarders as they cannot be handled as normal deliveries. In such cases, you will find the shipping costs on the product page next to the product price. Below you find the shipping costs for curbside deliveries, but if you need help getting the furniture into your home, it's possible to pay an extra fee for this service. In that case, please contact us for a cost estimate.
If you order from another EU country, you do not pay additional customs duty and VAT, as other EU countries are exempt from duty under the rules on the free movement of goods within the EU. VAT and duty is already paid in Denmark by Danish legislation, therefore you do not have to pay it again.
However, if you order from a country outside the EU, the goods may be detained at customs, and the package may be affected by local taxes and duties, which we can not be held responsible for. Be aware that the detention of your package at customs can delay shipment significantly. Should you find out that the package is detained, you should immediately contact the freight company. When you get your package delivered to a country outside the EU, we deduct Danish VAT before we finish the order. You will be responsible for the declaration and import duty and taxes for your own package in countries outside the EU, with the exemption of Norway where we automatically pay 160 NOK (a charge to the shipping company PostNord) for the customs declaration for you. This amount is always added to the shipping costs to Norway. However, you still need to pay additional Norwegian customs duty on orders containing clothes (please visit the Norwegian Customs website for more info and to calculate the specific taxes you need to pay).
Our storage facility is located in Denmark which means we are able to offer a very favourable shipping price within Denmark. If you happen to have an address in Denmark, check out the shipping charges below.
We use PostNord for our standard shipments. All orders are sent insured and with Track & Trace, which you receive by mail. You can choose whether you want to have the package delivered to your home, your workplace or a pick-up point. If you order before 1 pm. (CET) on weekdays, we ship the same day.
We send parcels with free shipping, if you live in Denmark and your order is above DKK 499. We send parcels every weekday and the parcels are most often delivered the day after you ordered.
Our free shipping and easy return policy allows you to try the clothes at home in peace and quiet - something we greatly appreciate. We give you time to consider your purchase carefully to avoid wrong purchases. We can also giftwrap your order for you - this is selected in the shopping cart.
We strive to ship your package within 24 hours after you have placed your order. If you place your order before 1 pm. on weekdays, we are doing everything we can to enable the goods will be shipped the same day. Shipping is via PostNord.
NOTE: If you have received free shipping in Denmark and decide to return a part of your order, a shipping fee will be deducted from the return amount, if the remaining order value falls below DKK 499.
Large or bulky furniture are delivered as special carrier shipments because they cannot be handled as normal deliveries. Below you find the shipping costs for orders below DKK 9999:
And orders above DKK 9999: