All orders are shipped from Denmark and we ship orders every weekday. Once your package arrives at our logistic partner's distribution center, you will receive a mail including your tracking number. This normally happens the next day. If you select the express option and you place your order before 1 pm. (CET) on weekdays, we will do everything we can to make sure the goods are shipped the same day, if your items are in stock. All our shipments are sent insured and you will receive a Track & Trace number by mail when the order is shipped.

International standard shipping costs and delivery times:

• Germany: € 4,99 / Free shipping from € 99 / Delivery time 2-5 business days
• The Netherlands: € 5,99 / Free shipping from € 99 / Delivery time 2-5 business days
• Austria, Belgium, Luxembourg and Poland: € 8,99 / Free shipping from € 250 / Delivery time 2-5 business days
• Finland, France, Ireland, Italy, Portugal and Spain: € 11,99 / Free shipping from € 250 / Delivery time 3-6 business days
• Sweden: SEK 59 / Free shipping from SEK 799 / Delivery time 2-4 business days
• Switzerland: € 39 incl. customs declaration / Free shipping (+ € 22 customs declaration) from € 250 / Delivery time 2-5 business days
• All other EU countries: € 23,99 / Delivery time 3-7 business days

NOTE: If you have received free shipping and decide to return a part of your order, a shipping fee will be deducted from the return amount, if the remaining order value falls below the amount that qualifies for a free shipping.

Special carrier shipments

Large or bulky furniture are delivered by international freight forwarders as they cannot be handled as normal deliveries. The delivery times for special carrier shipments depend on the availability of the products and the shipping destination. We will contact you in this matter. Below you find the shipping costs for curbside deliveries, but if you need help getting the furniture into your home, we might be able to offer this service for an extra charge. In that case, please contact us for a cost estimate.

• Austria, Belgium, Germany, Switzerland and The Netherlands: € 149 / Free shipping from € 1.399
• Finland and Portugal: € 249 / Free shipping from € 1.999
• Greece and Ireland: € 399 / Free shipping from € 2.999
• Sweden: SEK 1.499 / Free shipping from SEK 14.999
• All other EU countries: € 199 / Free shipping from € 1.999

Island deliveries

For deliveries to islands that have no bridge or tunnel link to the mainland, we have to charge a surcharge, as the shipping costs are usually significantly higher. If you live on an island like this, please contact us for a cost estimate.

Customs and VAT

On deliveries within the EU, you do not pay additional customs duty or VAT. Our prices already include the VAT rate of the EU country where the order is sent to. On deliveries outside the EU, our prices are displayed without VAT. You are responsible for the declaration and import duty and taxes for your own package in countries outside the EU. The goods may be detained at customs, and the package may be affected by local taxes and duties, which we can not be held responsible for. Please be aware that the detention of your package at customs can delay shipment significantly. Should you find out that the package is detained, you should immediately contact the freight company.

Our storage facility is located in Denmark which means we are able to offer a very favourable shipping price within Denmark. If you happen to have an address in Denmark, check out the shipping charges below.

We use PostNord for our standard shipments. All orders are sent insured and with Track & Trace, which you receive by mail. You can choose whether you want to have the package delivered to your home, your workplace or a pick-up point. If you order before 1 pm. (CET) on weekdays, we ship the same day.

Shipping prices on orders below DKK 499 in Denmark:

• PostNord home delivery DKK 65
• PostNord pick-up point delivery DKK 49
• PostNord workplace delivery DKK 49

Free shipping on orders above DKK 499 in Denmark

We send parcels with free shipping, if you live in Denmark and your order is above DKK 499. We send parcels every weekday and the parcels are most often delivered the day after you ordered.

Our free shipping and easy return policy allows you to try the clothes at home in peace and quiet - something we greatly appreciate. We give you time to consider your purchase carefully to avoid wrong purchases. We can also giftwrap your order for you - this is selected in the shopping cart.

Shipping prices on orders above DKK 499 in Denmark:

• PostNord door delivery DKK 29
• PostNord post office delivery DKK 0 (FREE)
• PostNord workplace delivery DKK 0 (FREE)

We strive to ship your package within 24 hours after you have placed your order. If you place your order before 1 pm. on weekdays, we are doing everything we can to enable the goods will be shipped the same day. Shipping is via PostNord.

NOTE: If you have received free shipping in Denmark and decide to return a part of your order, a shipping fee will be deducted from the return amount, if the remaining order value falls below DKK 499.

Special carrier shipments in Denmark

Large or bulky furniture are delivered as special carrier shipments because they cannot be handled as normal deliveries. Below you find the shipping costs for orders below DKK 9999:

• Special carrier shipment - Curbside DKK 499
• Special carrier shipment - In-home delivery with customer DKK 899
• Special carrier shipment - In-home delivery without customer DKK 1499

And orders above DKK 9999:

• Special carrier shipment - Curbside DKK 0 (FREE)
• Special carrier shipment - In-home delivery with customer DKK 395
• Special carrier shipment - In-home delivery without customer DKK 995