If your total purchase is above € 250,- we offer free delivery. If we receive your order before 1 pm, the package will be shipped the same day and usually you will receive it at your address one of the following days.

…yes, you heard us! Order today and receive your purchase tomorrow. We strive to make sure that you receive your purchase as quickly as possible. Everyone works studiously in the stock and we often wrap orders right until the post office closes. If you want to make absolutely sure that we send your package on the same day, we must receive you order before 1 pm. Read more under the fast delivery section.

Even though we strive to give you lifelike pictures and thorough descriptions of all our products, it can be difficult to estimate how the clothing fits when you shop online. We have therefore made it really easy for you to return your purchase. All you have to do is fill in the enclosed return form, and send it back to us. Now that’s easy returning, eh?

At Byflou.com we have a mission – online shopping must be an adventure. It must be easy to shop online. We wish to give you the felling of real life people behind the screen, and we will do everything in our power to make you purchasing experience as pleasant as possible. Lifelike pictures and thorough descriptions of the products are crucial to us. But still, you might have questions. We are more than willing to help you out with styling tips, product information or anything else, and you are welcome to write our customer service or to give us a call.

You can always, and at any hour, contact our customer service at salg@Byflou.com, or you can call telephone number +45 77 34 64 75 weekdays between 10 and 15. We strive to respond within the same say, and often straight away.